Terms of use
What the service is
IQ Valid delivers, online, reasoning and personality tests, with a result and PDF files. Access is unlocked automatically once payment is confirmed, on a private page reached through a link, also sent to your email.
Nature of the content
The reasoning test result is an estimate for entertainment and the personality test result is a self-discovery reading, both calculated with provisional norms. Neither is a clinical test or a diagnosis, and neither replaces a psychological assessment.
The test allows one attempt per registration. Scoring happens on the server, and the range shown before payment is approximate.
Payment and delivery
Payment is made by card, as a single payment with no recurring charge. The content is released automatically once payment is confirmed. Whoever has the link has access, so keep it safe and do not share it.
Guarantee and refund
You can ask for a refund within 7 calendar days after your purchase, from the access link ("Request a refund" button) or the "Contact us" page. Second way: write to [email protected]. Refunds are made manually to your original payment method, and access to the content is closed.
We reply to refund requests within 2 business days. Card refunds: we ask the card company to reverse the charge within 2 business days, and the credit shows on your statement on your bank's timeline.
If your card was charged in Brazilian reais, the refund is also made in reais, so the amount you get back in your currency may be slightly different, depending on your bank's exchange rate.
Responsibilities
You are responsible for entering correct information. Wrong data changes the result of the content. Nothing in these terms limits the consumer rights you have under the law.